Major NJ Transit delays into and out of New York Penn Station during the Monday evening commute were caused by a signal malfunction at the Amtrak-operated Portal Bridge, according to the agency.
The problem was originally detected at 5:30 p.m. on May 5, and NJ Transit warned of delays of up to 20 minutes. As the evening rush continued, delays reached 60 minutes, leaving passengers stranded throughout the system.
By 10 p.m., the agency said trains were still running with delays up to 15 minutes. Frustrated riders took to social media to vent. “This is absolutely RIDICULOUS! Been sitting on the tracks not moving for a HOUR!” one commuter wrote. Another added, “We shouldn’t be paying for the tickets for your crappy services. Get real!”
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